RSS-export van de vacatures - Seulement les offres à la une : Nee / Région : Europe-->Royaume-Uni-->England

2026-16968 - Sales Support Manager

Tue, 03 Mar 2026 08:11:19 Z

Functie : Support function/Business Development
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
The purpose of the department is to win, retain and develop business. The Business Support team is accountable for specific support activities to GEODIS Freight Forwarding commercial owners in Business Development, product, and operations. Working in collaboration with the NSM, Product teams in the UK & Ireland, the Business Support Manager is responsible for the daily support of the GEODIS network to ensure customer's demands are met. Covering, but not limited to, forwarding activity, quotations, billing queries and reporting. Leading the Inside Sales Team & Sales Provide RFQ pricing & ad hoc rates to overseas partners/offices, regional teams and customers using appropriate GEODIS tools as directed • Lead the Inside Sales Team to deliver new business growth through portfolio management & Telesales drives • Lead The Sales Support teams to support internal & external new business growth • Support to quote all spot shipments from GEODIS network and customers where MSR / self-serve does not apply • Sales Lead registration and distribution to BDM's • Reporting Quote Statistics (success ratio) • Transition won shipment and tender information to relevant Branch & operations • Maintain the internal network pricing reference website information & rates, liaison with Business Support • Inform pricing updates to relevant support teams for WWICs, CargoWise-1, GEOBID, GR8 etc. as required. • Corrective Actions – identify & recommend changes in process to improve overall company performance and competitiveness Dimensions and Quantities • Reporting to the UK Sales Director • Close liaison with the Ireland Product Managers and Regional Tender Desk • Full time, 5 days (Monday-Friday) 37.5hrs per week • Hours: 0900 - 1730 or as required according to needs of the role • Direct Reports as approved and directed, Inside Sales and Sales Support. Key Activities / Accountabilities Manager Accountabilities • Day to Day management of all Inside Sales & Support staff ensuring internal and external deadlines are met. • Supervision as required of the training of other members of the department in all elements of pricing to include constant supervision of performance and supporting continuous improvement • First line leadership of direct reports within the team to include maintaining Holiday & Sickness records to provide adequate cover for the department • Support the completion of Tender documents to include interaction with the required stakeholders in Group and UK with regular interaction with the Product Managers where appropriate to ensure the commercial offer is optimised. • Analytical approach to Quotes and Tenders with data analysis to support key commercial decisions, recommendations, and priorities. Pro-active approach towards upcoming UK and group Tenders with constant interaction with group & UK BD/Product Managers • Supervise the administration of Spot pricing from the Overseas Network and Geodis customers based

Essential Education and/ or Training • 5 Years experience in Freight Forwarding • Team management experience • A strong knowledge and understanding of Business Development • Excellent numeracy & Analytical skills • Strong knowledge of freight products & operational processes • Good communication / telemarketing and negotiation skills • Fully PC literate and able to use various platforms & software • Customer Satisfaction and entrepreneurial mind set • Experience in controlling, business analytics and / or sales and marketing, preferably in the transport and logistics environment or an international company. • Intermediate knowledge of CRM tools, salesforce.com will be considered an advantage.
Plaats : LHR

2026-16965 - Gateway Coordinator

Mon, 02 Mar 2026 17:00:07 Z

Functie : Operationnal activities/Transerval operations
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
Objective / Purpose of the Role Working as part of the Gateway team, the Gateway Coordinator will be responsible for the delivery of an effective and efficient customer service to the business. They will be required to carry out all department activities in accordance with the industries best practice, ISO, standard operating procedures, regulatory compliance and H & S. Must have knowledge and understanding of how logistics or other large service organisations operate, have excellent knowledge of import/export procedures as well as having excellent understanding of freight industry security processes and complete understanding of DfT/CAA, HMRC and IATA regulations. Dimensions and Quantities: • Reporting to the Gateway Manager - Freight Forwarding • Full time: Shift Pattern – As per contract Key Activities / Accountabilities: • Some previous experience of Consolidations and gateway functions an advantage • Customs reports as required • Co-ordinate vehicles to collect and deliver from the airline within a timely manor • Motivation skills • Ability to develop through training • Clear verbal and written communication skills • To work effectively as an individual and a member of a team by cooperating and supporting colleagues in the workplace • Previous experience of working in freight industry • Ability to effectively use a range of ICT applications • Proven commitment to continuous professional development • Professional approach • To have a systematic and methodical approach to work • The ability to listen and explain information accurately and clearly • Complete all tasks necessary in accordance with deadlines. • Maintain an integral, transparent and professional relationship with GFF supplier/customer base at all times. • Responsible and Accountable to ensure company property is looked after and used correctly and safely at all times. • Raise records in the ETSF and discharge T1's from overnight DDX deliveries • Manage the sequential flow of consignments arriving and departing maintaining a 100% level of accuracy, robustness, safety and security. • Ensure accurate data capture and uploading of information into GFF in house operating system. • Ensure all daily work schedules are completed in line with approved department procedures and deadlines. • Any other tasks as directed by their Supervisor or line manager • Internal and external rates reviews. • Resolve queries from customers and suppliers • Ensure Best Practice models are adopted • Customs reporting • Follow strict and time sensitive SOP's/KPI's to ensure compliance • Work closely with internal and external customers • Focus on customer service • Use of Next Gen/MS office as requested • Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe • Remain in contact with customers and suppliers to maintain relationships • Cost control

PERSON PROFILE Gateway Coordinator Essential Technical Experience: • Fully PC literate on excel, and word applications • Experience of working within Consols an advantage • Experience of Airline transport an advantage • Experience of working with Freight Forwarding • Experience of DfT/CAA, HMRC and IATA regulations. Required Behavioural Competencies: • Able to build credible relationships with others • Able to work collaboratively as part of a team • Effective written and verbal communication skills • Ability to take responsibility for own workload • Ability to work in a fast paced environment with variable requests being made • Self-motivated and enthusiastic approach to work at all times
Plaats : Feltham LHR
Taal / Niveau :
English : Vloeiend

2026-16844 - Tender Manager - UK

Fri, 27 Feb 2026 23:05:02 Z

Functie : Support function/Business Development
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
The Strategic Account Manager maintains and expands relationships with strategically important large customers and is assigned to manage and support them on every level. The Strategic Account Manager is responsible for ensuring Customer Service levels are always kept to the highest standard for his allotted customers and that an ongoing programme of improvement with each is continually carried out, while looking for further opportunities with the customer and their internal group networks. The role also includes International Account management to the existing customer base in South Africa and surrounding areas. This role includes the development of new business in South Africa as well as basic customer service support to the clients. Key Activities / Accountabilities: • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts. • Proactively leads a company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. • Proactively assesses, clarifies, and validates customer needs on an ongoing basis. · • Leads solution development efforts that best address customer requirements. • Establishes productive, professional relationships with key team members in assigned customer accounts. · • Coordinates the involvement of team members, including support, service and management resources, in order to meet account performance objectives and customers' expectations. • Manage and monitor all department activities in accordance with industry best practice, ISO, standard operating procedures, regulatory compliance and H & S. • Manage the department/travel costs in line with the agreed annual budget. • Maintain and expand relationships with customers ensuring all customer issues are actioned/escalated and dealt with in a timely manner to ensure full customer satisfaction. • Meets assigned expectations for profitability. • Achieve strategic customer objectives defined by company management. · • Completes strategic customer account plans that meet company standards. · • Maintain excellent relationships with customers and suppliers, meeting 6 key customers monthly to review their service expectations, as well as achieving and improving high customer satisfaction ratings that meet company standards. • Produce monthly reports and hold monthly reviews with the Vertical Director • Work with all departments to ensure all service/processes are in place and followed, manage any issues to ensure they do not re-occur. • Regularly obtain and review competitive supplier rates and services within your designated territories. • Hold pre-trip meetings/Travel to your designated International Sales areas on a pre-agreed schedule with the International Sales Director. • Ensure personal attendance at the London/Frankfurt Bookfairs. •

• Deliver excellent customer service at all times • Able to build credible relationships with others • Able to work collaboratively as part of a team • Effective written and verbal communication skills • Able to plan and prioritise workloads is essential • Ensure full understanding of all Policies and Procedures, ensuring they are followed at all times • Ability to take responsibility for own workload • Ability to work in a fast-paced environment with variable requests being made • Self-motivated and enthusiastic approach to work at all times • Willingness to work flexible hours as the business requires • Attend any mandatory training as required • Attend development reviews in conjunction with your line manager, setting objectives and dealing with any performance concerns. • Be an advocate to promote Company ethos.
Plaats : 145 Faggs Road, Feltham, TW14 0LZ

2025-16208 - On Site Trainer

Fri, 13 Feb 2026 12:20:40 Z

Functie : Operationnal activities/Handling
Contractsoort : Contract voor onbepaalde tijd - full time
Functiebeschrijving :
Achieve quality metrics and productivity goals daily Deliver a full suite of accredited MHE training (basic & refresher) to include all fleet on site Assist with all aspects of the operational training needs of the business Ensure the relevant authorisation to operate is in place for all trainees Ensure SOPs are up to date and contain relevant information and processes in accordance with current work processes Manage and control the training matrix for all colleagues Archive and upload online all relevant documents from training sessions Lead on the local operations and MHE assessment and training programmes, engaging with the workforce on on-going improvement training Support the Management team with the implementation of operation and MHE training, policies and procedures Create training plans to ensure all permanent, temporary and agency colleagues are refresher trained within appropriate timelines Coordinate with Managers and or Team Leaders to organise training schedules in line with operational requirements Operate equipment in a safe and efficient manner following defined SOP procedures and ensuring trainee are familiar with those SOPs as part of the training Maintain all MHE and MHE safety equipment onsite ensuring battery levels are at the optimum levels and perform regular audits on safety equipment operator compliance Lead employees to create a culture which encourages safe behaviour and environmental best practice Drive a safety culture whereby each team member operates with safety as the primary concern, and whereby safety challenges to colleagues are encouraged and developed Evaluate the effectiveness of training programs through feedback and performance metrics, making adjustments as necessary Monitor trainee progress and provide constructive feedback to ensure competency in all areas of warehouse management Duties when not training or working on any additional duties provided by line manager are as below: Assist in the loading and unloading of deliveries/shipments, demonstrating best practices for efficiency and safety Process, put away goods, pick and pack goods in a timely manner Proactively communicate with Managers about daily activities and obstacles Report any damage or missing goods to the warehouse management team Process Adherence Follow workplace Health and Safety rules when handling goods and report Hazards/Incidents Keep a clean and safe environment and optimise space utilisation Follow quality service standards and comply with procedures, rules and regulations Maintain high levels of housekeeping throughout the site at all times

• Basic English and Maths Education • Training certificate for MHE • Examiners/training course certification • Familiarity with modern warehousing practices and methods • Good organisational and time management skills • Good oral and written communication skills and presentation skills • Flexible attitude to work and hours • Understanding of verbal and numerical reasoning • Able to demonstrate a high level of attention to detail • Previous warehouse experience • Basic knowledge of computer and Microsoft Office package programs • Must have a valid forklift license • Must possess a valid in date examiners/training certification • Ability to adapt training methods to various learning styles and environments
Plaats : Geodis Mattel, Optimas Point, Unit B 2 Roman Ave, Leicester LE3 8JT