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Domestic Transportation Customer Service, Shanghai M/F


Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  

Reference

2021-8274  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Customer Service

Job title

Domestic Transportation Customer Service, Shanghai M/F

Job description

· Deal with daily transportation management work

· Execute client contact and align customer needs and services provided

· Management of suppliers, to ensure that achieve the project's required KPI

· Data entry, maintenance of all kinds of system, ensure the data accuracy of transportation systems

· Check the transportation cost and income, and the transportation report data processing and analysis

· Assist the internal process and promote the department of transportation and communication

· Validate Billing and do accrual. Provide support to Finance if required

Applicant's profile

· University education or equivalent

· 2-3 years' operation or customer service experience in domestic trucking or logistics

· Multi modal knowledge and operational skills.

· Fluent in local language and profound English skills

Working time (%)

100

Monthly Salary

market price

Position location

Position place

Asia, China, Shanghai

Location

Shanghai

Candidate criteria

Minimum level of education required

ASSOCIATE DEGREE / VOCATIONAL STUDIES

Years of experience in similar position

Junior (1 to 5 years of experience)

Languages

  • Chinese (Native speaker)
  • English (Fluent)