Informations générales

Entité de rattachement

GEODIS est un leader mondial du transport et de la logistique, reconnu pour son expertise sur l'ensemble de la supply chain. Partenaire de croissance de ses clients, GEODIS intervient sur cinq métiers : l'optimisation de la chaîne d'approvisionnement, le Freight Forwarding, la logistique contractuelle, la distribution & l'express et le transport routier. Avec un réseau mondial couvrant près de 166 pays et plus de 49 720 collaborateurs, GEODIS se classe au sixième rang mondial de son secteur. En 2024, GEODIS a réalisé un chiffre d'affaires de 11,3 milliards d'euros. GEODIS est une société du groupe SNCF.  
A compétences égales, une attention particulière sera accordée aux candidatures des personnes en situation de handicap.  

Référence

2026-17304  

Line Of Business

CORPORATE

Description du poste

Type de contrat

CDI-Temps plein

Fonction

Fonctions Supports - Commerce

Intitulé du poste

Sales Lead success coordinator H/F

Exigences et contraintes du poste (horaires de travail...)

Some calls could be managed with different time zone (limited)

Description de la mission

Job Description: Sales Lead Success Coordinator – Customer Profile Enrichment & Supply Chain Flow Detection
Position Title:
Sales Lead Success Coordinator
Mission:
The Sales Lead Success Coordinator is responsible for enriching customer profiles, detecting and analyzing supply chain flows, and identifying the most relevant contacts for the sales team.
This position plays a critical role in supporting business development by ensuring that the sales organization has high-quality, actionable intelligence on prospects and customers.
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Key Responsibilities:
1. Customer Profile Enrichment
o Collect, validate, and update detailed information on existing and potential customers using internal databases, external sources, and digital tools.
o Ensure customer profiles are comprehensive, including company structure, business activities, locations, industry specifics, and potential logistics requirements.
o Analyze data to identify business opportunities and provide actionable insights to the sales team.
2. Supply Chain Flow Detection
o Investigate and map customer supply chain flows (inbound, outbound, domestic, international, multimodal, etc.).
o Use market research, industry reports, customer interactions, and data analytics to detect and document key logistics flows.
o Work closely with sales, operations, and business intelligence teams to validate and update flow information.
3. Contact Identification
o Identify decision-makers and key influencers within customer organizations relevant to logistics and supply chain management.
o Maintain up-to-date contact information, including roles, responsibilities, and organizational charts.
o Support the sales team by providing accurate and current contact lists for targeted outreach campaigns.
4. Collaboration & Reporting
o Collaborate with sales, marketing, and operations teams to ensure alignment of customer intelligence efforts.
o Prepare and deliver regular reports and dashboards on profile enrichment, detected flows, and contact identification progress.
o Propose and implement process improvements to enhance the quality and efficiency of customer data management.

Profil du candidat

Required Skills & Qualifications:
• Bachelor's degree in business administration, Marketing, Supply Chain, or related field.
• Experience in data research, profiling, or sales support, ideally in a logistics or supply chain environment.
• Strong analytical skills and attention to detail.
• Proficiency with CRM systems, data analytics tools, and online research platforms.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and work collaboratively in a team environment.
• Fluent in English; additional languages a plus.
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Success Criteria:
• Customer profiles and contact information are consistently accurate and up to date.
• Sales team reports on improved targeting and engagement rates.
• New supply chain flows and business opportunities are regularly detected and shared.
• Proactive contributions to the continuous improvement of customer intelligence processes.

Temps de travail en %

100

Lieu de prise de service

Lieu de prise de service

Europe

Ville(s)

Critères candidat

Niveau d'études min. requis

BAC+2 / BTS / DUT

Niveau d'expérience dans la fonction

Débutant (1 à 5 ans d'expérience)

Permis de conduire

N/A

Langues

• Anglais (Maitrise Courante)
• Français (Intermediaire)