General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53, 000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
2025-14802
Line Of Business
SUPPLY CHAIN OPTIMIZATION
Position description
Type of assignment
Full-time Regular
Function
Operational activities - 4PL Operations
Job title
Supply Chain Coordinator FTL & LTL Castrol M/F
Job description
Position summary: Position is responsible for providing the most logistically efficient process from communication with the transport client – client to the service provider (carrier), as well as monitoring the status during the realization of transport.
• Managing customer orders, planning, realization and execution and arranging deliveries by choosing the best option from contractual carriers / service providers based on a balanced price / value / delivery time or setting ad hoc requests for transport
• Communication with the client's factories and distribution centers for timely organization and confirmation of loading
• Responsible for follow up the customer orders and upgrade and downgrade proposed Mode of transport and service level, in any stage of the process in order to ensure planned or changed delivery time by using most cost-efficient MOT
• Control and issue the order to carrier which route, MOT, cost and urgency carrier should use. Tracking and transportation costs to ensure margins
• Providing timely update and proactively communicating with a client and all other parties in the process on agreed milestones / business events / order status / potential delay and option to mitigate delay
• Following-up on deliveries and shipments, updating systems and reports and keeping customer updated on requests in line with respective customer agreement
• Ensuring continued information flow between carriers / vendors / suppliers / warehouse and customers
• Handling communication between supplier / vendor and customer and ensuring replies are given within agreed timeline
• Following-up on transport defects and ensuring root-causes and actions are documented with timeline
• Operational validation of orders for invoicing and assist finance on invoice verification
• Special preparation and lead during high peak seasons, Month End (ME), Quarter End (QE) and Year End (YE), highlighting logistics supplier cut-offs and providing reports / visibility
• Managing exceptions / claims / escalations / vendor engagement and relevant databases or systems participating on daily / weekly / monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays
• Obtaining quote from suppliers to support customs ad hoc requests and managing ad hoc process
• Communicating status of performance result to the agreed parties, internal/external
• Communicating with Client / Supplier / Vendor when required to fulfil the tasks or manage escalation
• Reporting any deviations following the agreed process
• Support internal/external parties/departments/institutions with relevant documentation for related audits and business control upon request
• Complying with and implementing within his/her scope of work all company's and clients' standards, policies and procedures
• Training of team members within scope of work
Applicant's profile
Advanced English language
Advanced MS Office
Working time (%)
100
Position location
Position place
Europe
Location
Belgrade
Candidate criteria
Minimum level of education required
BACHELOR'S DEGREE
Years of experience in similar position
Confirmed (5 to 10 years of experience)