Moteur de recherche d'offres d'emploi GEODIS

Business Support Manager

Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  



Position description

Type of assignment

Full-time Regular


Support function - Business Development

Job title

Business Support Manager

Position requirements and constraints (working hours…)

37.5 hours 9am to 17.30pm Monday to Friday

Job description

GEODIS FF United Kingdom mission is to be the best Freight Management service provider – the best for our employees, customers and suppliers. The purpose of the UK Organization is to coordinate solutions and give support to the UK organization so that we can be the very best in every level of the company in development of new opportunities and value propositions for new and existing customer development.

This is a function within the UK BD organization with the mission to:

• Improve and develop integrated solutions offerings that will meet customer needs and requirements
• Gain more business and retain existing business through gathering tender desk activities on a common platform
• Ensure efficiency and build and share added value solutions while improving internal awareness at all levels
• Drive New Opportunites and increase tender management and processes to support opportunites across UK functions.
• Support Pricing strategies in line with NG capabilities and business needs.
Objective/Purpose of the Job

The overall objective is to support the country to gain more business and retain existing business through Managing, steering and developing the national sales support organisation, in line with the regional/national BD strategy and the national business plan, in order to gain new customers and to enhance the existing customer portfolios and therewith contribute to national growth and profitability.

Key Activities/Accountabilities
Marketing -
Ensure the department meets all mandatory marketing requirements for country & region including:
- Prepare and produce presentation material – including Word, Excel and PowerPoint.
- Support events, such as the European Book Fairs, including stand supplier management, supporting materials and related correspondence.
- Assist in completing and gathering information required for tenders and presentations.
- Assist with ad hoc projects within the Sales teams, and other projects outside Business Development where applicable.
- Support the line manager & other departments with internal & external communications.
- Manage the re-branding process for the Freight Forwarding business line in cooperation with head office marketing team and project plan.
- Manage marketing activity in the CRM and other marketing systems
- Participate in the annual country budget process by creating a marketing budget and plan for the coming year, specifying activities and events.
- Comply with country, region, and global processes to validate and measure spend, ROI, and participation rates related to the budget, campaigns, and events.
- Utilize RHO & DHO resources wherever possible to optimize design, campaign, and knowledge for UK Marketing initiatives.
- Participate in initiatives, projects, and meetings with Regional & Global Marking & Communications teams, representing GEODIS United Kingdom.
Sales Support & Telesales
Manage teams to ensure quotes, tenders & telesales calls are processed

Applicant's profile

Special Working Conditions
• UK business travel
• Irregular working hours associated with business travel
Essential Educational and/or Training Qualifications & Certificates
• University degree within logistics/supply chain management or equivalent knowledge gained through experience
Preferred Experience and Knowledge
• Academic working and thinking level
• Experience and knowledge from the Freight Management industry
• High level of knowledge on Microsoft Office Suite with main focus on MS Excel
• Knowledge of GW processes, products and capabilities
• General Project Management experience
• Fluent in the English language
• Analytical Skills and previous experience in developing response strategies
Necessary Technical/Functional Skills
• Project Manager skills
Required Behavioural Competencies
• Ability to work collaboratively in order to build credible relationships both within the business and
• Results driven and outcome focussed
• Customer focus – demonstrates commitment of putting the customer at the centre of everything in order to grow the business
• Effective decision maker
• Effective team building skills in line with the GEODIS Values
• Able to demonstrate innovative ideas to maximise operational efficiencies and customer satisfaction
• Excellent business acumen, problem solving and analytical skills
• Commercial awareness - sound understanding of the industry and factors that may impact the industry
• Ability to develop and maintain strong relationships with key stakeholders with the view to seek feedback and improvements at all times
• Strong leadership and man management skills - directs, inspires and engages people from all areas of the business to achieve common goals

Working time (%)


Position location

Position place

Europe, United Kingdom, England, Hounslow



Candidate criteria

Years of experience in similar position

Confirmed (5 to 10 years of experience)

Driving license

Not Needed


English (Fluent)