Informations générales

Entité de rattachement

GEODIS est un opérateur de la chaîne logistique se classant parmi les plus grandes entreprises dans son domaine en Europe et dans le monde. Rattaché à SNCF Logistics, qui est elle-même une branche du Groupe SNCF, GEODIS est le leader du Transport et de la Logistique en France et se place au quatrième rang européen. Son rayonnement international s'appuie sur une présence directe dans 67 pays et un réseau mondial qui relie plus de 120 pays.

Pourquoi nous rejoindre ?

Le Transport et la Logistique sont aujourd'hui un secteur clé de l'économie mondiale. En tant qu'acteur international majeur du marché, GEODIS a pour objectif la satisfaction totale de l'ensemble de ses parties prenantes, à commencer par celle de ses collaborateurs. Ce sont plus de 39500 collaborateurs à travers le monde qui partagent les mêmes valeurs d'engagement, de passion, de solidarité, de confiance et d'innovation, piliers de la stratégie du Groupe.

Ce poste est également ouvert à toute personne reconnue travailleur handicapé  

Référence

2022-10596  

Line Of Business

SUPPLY CHAIN OPTIMIZATION

Description du poste

Type de contrat

CDI-Temps plein

Fonction

Activités Opérationnelles - 4PL Operations

Intitulé du poste

IBM P2P O2C Dispute Mgmt H/F

Description de la mission

Position summary: Position is responsible for managing procure-to-pay/order-to-cash processes within EMEA region. It comprises verification of invoices from suppliers, creation of invoices towards the clients and dispute management. The position is also accountable for end to end process to ensure that all services are being ultimately paid by the clients and company.
• Holding overall responsibility for P2P/O2C process including invoice processing, expense and income processing, dispute management, vendor and customer queries, positive cash flow and exception handling
• Manage supplier invoice - ensure no overcharges, once delivery is verified by the Operations and that billing is in line with contractual conditions.
• Responsible to submit, for management approval, timely and accurate payment proposal to accounting/treasury and ensuring timely execution
• Manage customer invoice – ensure all cost born from the supplier invoice are billed to the customer according to contractual conditions and respective PO.
• Responsible for timely and accurate invoice verification according predefined rules and dispute solving with suppliers, as well as customer invoice submission and response to queries/ disputes during customer invoice verification, managing issues and root cause; liaise with customer key account management, Procurement and Operations to solve billing issues

• Responsible for timely and accurate follow up together with Accounting on client payments
• Ensure positive cash flow together with other team members for the organization
• Keep on minimum level P2P/O2C open items/disputes defined in KPI and within the targets
• Keep data base and all assigned tools and systems up to date with the accurate information for both processes
• Ensure AP/AR SLAs are achieved, analyze the data with very good understanding of rate structure for client/ supplier side and ensure business issues are appropriately escalated and responded to. Report any deviations following the agreed process
• Managing exceptions/claims/escalations/vendor/customer engagement and relevant databases or systems participating on daily/weekly/monthly follow-up calls in order to resolve them within expected agreed service level or to eliminate delays
• Ensure quality of work is at maximum service level and that all necessary tasks are followed according to the process rules and work instructions.
• Communicating with Client/Supplier/Vendor when required to fulfil the tasks or manage escalation
• Take the actions in order to provide added value and optimize P2P/O2C processes within group, company and client in order to achieve satisfactory service accounting SLA and

Profil du candidat

Good in excel, fluent english

Temps de travail en %

100

Lieu de prise de service

Lieu de prise de service

Europe

Ville(s)

Critères candidat

Niveau d'études min. requis

BAC+4 / MAITRISE / MASTER(1)

Niveau d'expérience dans la fonction

Débutant (1 à 5 ans d'expérience)