Moteur de recherche d'offres d'emploi GEODIS

Regional Key account manager M/F

Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  



Line Of Business


Position description

Type of assignment

Full-time Regular


Support function - Business Development

Job title

Regional Key account manager M/F

Position requirements and constraints (working hours…)

regular Singapore Working hrs. plus flexibility for early late calls with other GEOS

Job description

As Regional Key Account Manager, the position holder is responsible for specific regional coordination of the account, and will support KAM in Financial results and Strategy definition.
The position holder is part of Geodis SCO Account Team and reports hierarchically to Global Key Account Manager.
As he / she is coordinating actions within its geography, he/she will keep a functional link with the Geography Organization and will keep a close contact with other functions acting in the region.


The position holder is responsible for the following activities for Geodis SCO, in compliance with Group, SCO and Regional guidelines:

• Support to KAM

 Contribute to the overall health of the relationship to the customer and in SCO
 Continuously develop the presence of Geodis within Customer organization

 Benefiting from local contacts within customer structure, support the KAM in growing profitable revenue with the customer,
 Implement decision from KAM to optimize organization and P&L
 Improve Financial processes and results
 Anticipate trends and provide visibility to KAM team

 Constantly propose optimizations internally and to Customer, to improve the performance of the services
 Handle the Change Management Requests, addendum to contract / SOW with customer
 Work towards account continuity and revenue growth
 Challenge internal teams ( ops and finance) in order to maintain performance excellence and cashflow health
 Train internal teams on contract deliverables and rate application, make sure contract is followed as expected by customer

 Bring expertise, operational knowledge, leadership within SCO organization
 Support on-demand requests to answer to other customer tenders

 Animate internal teams, to reach expectations, growth with the customer in a dynamic and positive atmosphere

• Operational performance and specific projects

 Regional KAM is not in charge of daily execution of the operation, but track and challenge the operational performance, in order to meet or exceed the contractual objectives and meet customer expectations
 Guarantee timely provision of Indicators, present results to KAM and to customer and make sure customer recognizes it

 In contact with Procurement Teams, challenge the performance of Geo suppliers and secure relationship
 Manage escalations at Geo level

 He/she has to seek and push for implementation of more standardized processes, sustained by IT tools
 Maintain a complete and reliable database of volumes, rates and ratios with the support of IT and Ops teams
 Help in increasing Supply Chain visibility for customers
 Educate teams to more analytical approaches

• He/she will be required to suggest and Lead specific project, to be determined during the course of the year, that will drive improvement on Operational/financial performance and/or efficiencies with int the customer network

Applicant's profile

• Bachelor of University

Leadership, convincing, analytic view, pragmatic, dynamic


o Work under pressure
o Negotiation
o Leadership
o Customer service
o Team work
o Business analytics
o Microsoft excel expert (office package)
o Time management
o Decision making
o Excellent communicator
o Conflict resolution
o creativity

Working time (%)


Position location

Position place

Asia, Singapore



Candidate criteria

Minimum level of education required


Years of experience in similar position

Confirmed (5 to 10 years of experience)

Driving license



  • English (Fluent)
  • Chinese (Fluent)