General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2025-15143  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Customer Service

Job title

REPRESENTANTE DE SERVICIO AL CLIENTE (CUSTOMER SERVICE REPRESENTATIVE) M/F

Position requirements and constraints (working hours…)

N/A

Job description

"1.-Supervise and coordinate new import and export ocean operations with local follow up with the client and international follow up with our foreign offices.
2.-Compliance in the administration of billing, accruals, wips, month closings, and administrative control of each of the files.
3.- Teamwork with different areas from GEODIS to give the proper follow up of the operations and to keep financial KPIs.
4.- Follow up with shipping lines and co-loaders

Applicant's profile

Bachealor´s Degree in Logistics, International Commerce, International Business or related
At least 3 years experience in ocean freight operations (import/export)
At least 3 years experience in customer service
Experience in Freight Forwarder

Working time (%)

100

Position location

Position place

America, Mexico, México

Location

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)

Languages

English (Fluent)