Moteur de recherche d'offres d'emploi GEODIS

Seafreight Export Customer Service, Shanghai M/F

Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  



Position description

Type of assignment

Full-time Regular


Operational activities - Customer Service

Job title

Seafreight Export Customer Service, Shanghai M/F

Job description

• Receive booking from suppliers/shippers/sales, etc
• Confirm booking with overseas controlling offices
• Forecast to carrier/CFO
• Set up files based on pre-advise
• Create shipment and consol in system
• Advise shipping schedule to client.
• Apply for supplier invoice title in the system if supplier provide at the time of booking
• Apply for supplier GID in the system if need
• Chase green light and booking confirmation
• Issue cargo delivery notice to shipper for CFS loading shipment
• Collect customs paperwork from supplier
• Break down and distribute into files and calculate charges
• Send ISF for US cargo 72 hrs before vessel departure
• import destination invoice into system for DAP/DDP shipments
• Send pre alert in a timely manner
• Ability to escalate if any issue in day to day operation

Applicant's profile

• At least 3-5 years relevant working experience. Knowledge of customs. Preferably knowledge of freight industry and processes.
• Good team work spirit in internal work process
• Contribute to development of team
• Monitor the whole process of operation for cargo moving on time, keep good relationship with internal and external customers.

Working time (%)


Monthly Salary

market price

Position location

Position place

Asia, China, Shanghai



Candidate criteria

Minimum level of education required


Years of experience in similar position

Confirmed (5 to 10 years of experience)


  • Chinese (Native speaker)
  • English (Fluent)