General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53, 000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2024-14655  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Customs Clearance & Foreign Trade Compliance

Job title

FFW Customs Brokerage Coordinator M/F

Job description

Represent the Customs Division of FFCA in business excellence and sustainability with corporate compliance.
Supporting the customer relationship to add value to the business. Meet budget expectations and quality objectives. The National support of the Customs Department for the Canadian company. Compliance to CBSA regulations.

Leading the CA Customs Department to excellent Customs Brokerage performance in:
 Profitability
 Processes
 Efficiencies
 Quality
 Satisfying or exceeding customer expectations
Providing regulatory compliance, training, operational customs brokerage guidance and sales support.
Operational Branch support in conjunction with operational excellence. Review, evaluation and implementation of procedures and processes (best practices) incl. training and mentoring of staff.
Key Activities / Accountabilities

• Coordinating the clearance of ocean, air and ground freight, plus LVS courier freight.
• Daily preparation of EDI via IID and manual release requests to include all modes of transport for various commodities.
• Ensure all documentation and filings are accordance with customs rules and regulations
• Completion and presentation of confirming entries.
• Providing proactive client service and handling of client inquiries both internal and external.
• On call for inquiries for PARS and shipments afterhours
• Maintain CA Customs Brokerage standard operating procedures
• Ensure timely and accurate Import product invoicing
• Ensure file level revenues and costs are booked within the same financial period.
• Ensure customs brokerage product file cost allocations are completed before month end or accrued into same period
• Minimizing un-allocated payments (waste – demurrage, file level errors)
• Comply with Customs department Import product KPI's with focus on continuous improvement
• Preparation and submission of refunds, drawbacks and claim processing follow up.
• Other duties as assigned by CA Customs Manager

Applicant's profile

Preferred Experience and Knowledge
o Profound knowledge of Import Customs Brokerage and transportation processes and procedures from training college or programs.
o +3 years of customs rating / releasing experience
o Experience with Customs Rating and Releasing
o Can work with HS/Cadex/Across/PARS etc
o Experienced with preparing entries, import permits, LVS/HVS shipments
transmit entries and confirm release with Canada Customs
o Practical knowledge of procedures and processes
o Customs software knowledge
o Familiar with MS Office applications
o Good data entry skills
o Ability to multi-task and prioritize, working as a team player.
o Can work independently and is a problem solver.
o Good communications skills, able to converse with clients and carriers.
Necessary Technical / Functional Skills
o Excellent people communication skills
o Results focused
o Ability to work under stress and with tight deadlines
o Adequate IT and computer applications skills
o Ability to work close together with other functional disciplines
o Fluent in English language with comprehensive writing skills
o Secondary languages welcomed
Required Behavioural Competencies
o Self-motivated and multi-task capable
o Results oriented
o Strong interpersonal skills
o Quality driven
o Understanding of cultural differences

Working time (%)

1

Position location

Position place

America, Canada, Ontario

Location

Candidate criteria

Minimum level of education required

HIGH/SECONDARY SCHOOL DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)