General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2026-17978  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Operational Administration

Job title

IT Key User M/F

Position requirements and constraints (working hours…)

May need to work shifts (morning, evening, night), may do stand-by service, may need to work weekends.

Job description

Job Purpose:
To provide required maintenance and ensure full availability of IT software and hardware. Act as the main contact between the warehouse and the central IT department for all IT-related matters, including the management of IT tickets. Responsible for maintaining all IT materials in proper working condition and configuring parameters in IT tools (such as WMS, user profiles, reports, etc.).
Key Responsibilities:
Serve as the site referent for all IT work processes.
Assist in the creation of operating procedures.
Document change requests for IT tools.
Troubleshoot or diagnose first-level IT failures.
Develop KPIs to help service managers build progress plans and monitor activities.
Interface with IT service teams, both network and infrastructure.
Ensure proper maintenance of all IT materials and tools.
Compliance:
Collaborate with support functions at all levels to support the growth of existing or new customers.
Contribute to the creation of added value and innovative solutions.

Applicant's profile

Experience in IT support or a similar role, preferably in a warehouse or logistics environment.
Strong troubleshooting and problem-solving skills.
Good communication and documentation abilities.
Familiarity with IT tools such as WMS, user management, and reporting.
Experience in warehouse operations, process documentation, and logistics change management programmes.
Experience in employee training.
Ability to manage priorities on a daily basis.
Essential Behavioural Competencies
Advanced training in IT (both hardware and software).
Effective decision-making skills.
Ability to lead teams and facilitate meetings.
Excellent business acumen, problem-solving, and analytical skills.
Fluent speaking and writing skills in both Spanish and English.
Proficiency with Microsoft Office Suite.

Working time (%)

100

Position location

Position place

Europe, Netherlands, Flevoland

Location

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)

Languages

• English (Fluent)
• Dutch (Fluent)