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Control Tower Coordinator M/F


Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  

Reference

2020-6018  

Position description

Type of assignment

Full-time Regular

Function

Support function - Business Solutions

Job title

Control Tower Coordinator M/F

Job description

Are you looking for a job in which you work dedicated for your own client? A busy environment in which the customer puts her faith in your hands? Are you able to cope with stress and still remain friendly to the customer and your colleagues? Then we are looking for you!

In this position you are key contact person for one of the largest global customers today in the high-tech industry. You work in a team, but are able to work independently and proactively. You are first point of contact in case of questions, requests and issues related to all global- activities for our customer. This means you are daily in contact with the operational teams in our global network. You are the spider in the logistics web of one of the largest companies in the world.

You respond to questions/ requests in a proactive, professional and constructive manner. You are a problem solver and are able to find perfect fit solutions.
You will provide support to the account management team such as; ensure to meet the 98% on time performance KPI of the customer, by being continuous on top of the performance of our operations team in the network, keep a close follow up on the SOP of the customer with our countries, timely & correct invoicing of global inbound activities (e-invoicing), intercompany invoicing towards sister offices, timely & correct reporting towards the customer & internal Geodis organization and assist in making reports.

In this job you will work from our office at Schiphol-Rijk and report to the Director Global Control Towers.

Applicant's profile

- You have a higher vocational working and thinking level (HBO) and have experience in a coordinating role.
- You have excellent communication skills in Dutch and English (written & verbal) and have good intercultural skills.
- You are an experienced user of one or more IT systems used within the freight forwarding industry (for example Cargo Wise) and MS Office applications.
- You understand the logistics processes of the customer.
- You are an accurate organizer with strong logistic management skills, able to plan his activities efficiently and keep the overview.
- You are customer-oriented, creative and a representative team player.
- You are flexible in working hours and have a service focused attitude, willing to solve issues outside regular working hours if needed.

Working time (%)

100

Position localisation

Position place

Europe, Netherlands, Noord-Holland

Location

Schiphol-Rijk

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)

Languages

English (Fluent)

Computer skills

Excel