General information
Legal entity
GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.
Why join us ?
Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.
Reference
2019-4915
Position description
Type of assignment
Full-time Regular
Function
Geodis - Business Development
Job title
Field Sales Manager M/F
Position requirements and constraints (working hours…)
Normal working hours 08:00 to 16:30. Some overtime when necessary
Job description
Develop, implement and execute SGAP, in line with national sales strategy and market developments, in order to set realistic sales goals and contribute to a realistic National Sales Plan.
Identify and set realistic actual Number of Prospects, New Revenue & Shipments in cooperation with the NSM
Plan specific activities to ensure realization of the Sales Goals
Continuously monitor own performance against SGAP and adjust actions or approach if necessary
Administer planning in the SGAP document
New Business
Identify and target prospects with customized propositions as well as coordinate implementation of contract, in line with national sales strategy, personal SGAP and GSP, in order to close new profitable business and increase the national sales revenue
Identify prospects needs, develop and present suitable and profitable business propositions and close business
Ensure proper handover customer contract agreements (SOP) to the operations and IT department in cooperation with business implementation
Ensure services are provided as agreed with the customer in a contract or SLA and document actions taken in CRM
Provide complete and timely information regarding new business to concerned parties within network
Allocate tender to correct Tender team, in line with tender process, and ensure correct hand over of customer information
Account Management
Develop and maintain customer relationships, in line with SLA and customer needs, to enhance client portfolio, safeguard sales revenue and ensure customer satisfaction.
Function as first line of contact and cooperate with OPS and IT departments within Geodis to ensure optimal customer service. Document actions taken in CRM
Proactively contact and meet customers to identify and prevent issues. Identify cross selling opportunities and develop and present additional suitable profitable business solutions
Allocate tender to correct Tender team, in line with tender process, and ensure correct hand over of customer information
Credit Management
Check and monitor creditworthiness of new customers, in line with GSP, credit management policy and in cooperation with the finance department, in order to minimize business risks.
Manage credit management check of prospects, in cooperation with the finance department
Contribute to the analyses and solving of payment issues with allocated existing customers in cooperation with finance department
Document actions taken in CRM
Business Solutions
Identify and initiate new opportunities to meet customer/prospect needs, in cooperation with Business Solutions departments, IT and OPS, in order to be able to meet customers current and future needs
Identify gaps and and opportunities in Geodis and opportunities in Geodis services and advice NSM/Area Sales Manager and Business Solutions department
Develop Value Proposals in cooperation with Business Solutions department
Identify and initiate new e-services
Applicant's profile
Bachelor working and thinking level
1-3 years of experience with documented sales record
Experience in freight forwarding and logistics industry
Excellent negotiation & presentation techniques
Good sales techniques; concept sales, customer psychology and purchasing patterns
Working time (%)
100
Position localisation
Position place
Africa, South Africa, Western Cape (Wes-Kaap)
Location
Cape Town
Candidate criteria
Minimum level of education required
HIGH/SECONDARY SCHOOL DEGREE
Years of experience in similar position
Junior (1 to 5 years of experience)
Driving license
Mandatory with own reliable transport
Languages
English (Fluent)
Computer skills
Basic MS Office