General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
2025-15800
Line Of Business
FREIGHT MANAGEMENT
Position description
Type of assignment
Full-time Regular
Function
Support function - Business Solutions
Job title
Global Key Account Manager, SCO M/F
Job description
As a Global Key Account Manager, the position holder is responsible for the Worldwide coordination of the account, including Strategy definition, Inside sales, Operational Performance and Financial results.
He / she is representing Geodis for all aspects of customer relationship, being the central link to all functions.
The position holder is responsible for the following activities for Geodis SCO, in compliance with Group, SCO and Regional guidelines:
• Strategy definition and Customer Management
Manage the overall health of the relationship to the customer and in SCO,
Develop a complete customer card, communication matrix,
Analyze full Supply Chain Customer spend to find new opportunities,
Continuously develop the presence of Geodis within Customer organization,
Constantly propose optimizations to Customer to improve the performance of the services, from a Customer and End customer perspective,
Anticipate, understand and adjust organization to customer scope changes,
Handle the Change Management Requests, addendum to contract / SOW with customer,
Potentially Manage a team of Other KAM/regional KAMs supporting more than 1 account or a portfolio of accounts.
Inside sales
Present internally the performance reached on the account, show trends and perspective: provide to SCO management a vision on the customer account, SWOT,
Bring expertise, operational knowledge, leadership within SCO organization,
Support on-demand requests to answer to other customer tenders,
Support Procurement teams to define buying strategy,
Animate internal teams, to reach expectations, growth with the customer in a dynamic and positive atmosphere.
• Operational performance
Manage escalations.
In connection with the operational team, consolidate Indicators at WW level, track and challenge the operational performance, in order to meet or exceed the contractual objectives.
Guarantee timely provision of Indicators, make sure he recognizes it.
With the Procurement team, monitor the performance of suppliers.
With Transformation Team, increase Supply Chain visibility for customers.
• Financial results
Grow profitable revenue with the customer,
Reach EBIT targets,
Reach Overdue objectives,
Improve DPO/DSO ratio, cash flow, on the complete account scope,
Anticipate trends and provide visibility on accruals,
Work with finance to build reliable P&L, perform a complete analysis of it, and initiate action to improve EBIT,
Ensure invoicing process is in place, work with teams to automatize and simplify, quickly fix disputes.
Applicant's profile
• Bachelor degree, 7/10 years of experiences in Sales/Business Development/Account Management functions.
• Good knowledge of Supply Chain
• High motivation and interested by all dimensions of the business (Commercial, Operational, Finance, Project).
• Will be expected to develop strong relationship with customer and create high level of intimacy.
• Capability to drive customer decisions. Willingness to challenge internal organization to reach SCO objectives.
• Leadership, convincing, analytic view, pragmatic, dynamic
Working time (%)
100
Position location
Position place
Europe, France, Île-de-France, Hauts-de-Seine
Location
Levallois-Perret
Candidate criteria
Minimum level of education required
BACHELOR'S DEGREE
Years of experience in similar position
Confirmed (5 to 10 years of experience)