General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  

Reference

2021-6483  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - Customer Service

Job title

Seafreight Manager, Ningbo M/F

Job description

• Plan/define and timely review work procedures/tools to ensure compliance with freight forwarding regulations/rules and pursue constant increasing performance and efficiency
• Closely monitor work process and team performance towards maintaining quality standards and meeting customer demands
• Establish and maintain good relationship with customers, oversea agents and response to quotations/inquiries on a professional manner
• Vendor/supplier review and performance evaluation towards maximum performance and cost saving.
• Support business development with new product development, solution optimization and timely pre-sales support such as pricing/quotation or tender support.
• Collaboration with internal parties for team work in terms of assignments and projects, maintain good relationship with overseas network
• Timely preparation of work report/analysist and raise to management for reference
• Training, management, development and team building of team towards maximus performance and job satisfaction
• Assist sales personnel to manage, maximize and upsell business opportunities and customer retention opportunities during the handling process.
• Support and handle Strategic Account's operation if required. Execute client contact and align customer needs and services provided.
• Other tasks and duties as assigned

Applicant's profile

• University education or equivalent
• At least 5 years' experience in a managing role. Extended knowledge of customs. Knowledge of sea freight industry and processes.
• Multi modal knowledge and operational skills
• Good knowledge of computer systems, both exports and invoicing
• Knowledge of customs tariffs and the customers organisation and operations
• Good communication skills both to co-workers and customers, suppliers, etc.
• Financial awareness of the local and global economy and good financial management skills
• Efficient use of time
• Knowledge of service levels expected by clients
• Fluent in local language, as well as English (read, spoken and written), and other language helpful in daily business.

Working time (%)

100

Monthly Salary

market price

Position location

Position place

Asia, China, Zhejiang

Location

Candidate criteria

Minimum level of education required

ASSOCIATE DEGREE / VOCATIONAL STUDIES

Years of experience in similar position

Senior (more than 10 years of experience)

Languages

• Chinese (Native speaker)
• English (Fluent)