Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  



Line Of Business


Position description

Type of assignment

Full-time Regular


Operational activities - Customer Service

Job title


Job description

GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport. Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome their logistical constraints.
At Geodis Road Transport we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Our Customer Account Managers assist with the development and growth of the initial customer network for the Geodis marketplace. You are part of a team that partners with external clients and the internal sales team to facilitate and execute daily operations, while anticipating challenges and presenting solutions to delight our Enterprise customers and support Geodis RT's business objectives. Account Managers are committed to continuous improvement. We are seeking candidates who are excited to help create a product with lasting value, have a desire to improve their operations acuity, and are passionate about changing the Logistics Industry abroad.
What You'll Do
• Develop process and system improvements to continually raise the bar of execution
• Direct, manage and execute daily operations in support of our International customer base
• Participate in the development, implementation and automation of critical business processes and tools used to track sales process, forecasting, pipeline management and performance
• Work with customers to continually seek new solutions for their logistics challenges
• Manage any issues that come up in the normal operation of freight movement
• Be able to speak to core operational and growth metrics with the management team
• Serve as a partner to our sales team anticipating challenges and presenting solutions to support Geodis RT's objectives

Applicant's profile

What You'll Need
• An undergraduate degree or 2+ years of equivalent experience in a professional experience focused on process and operational improvement
• Demonstrated ability to solve complex problems under pressure
• Innovative mindset focused on doing things better, faster, more efficiently
• Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
• Passion for the service needs of our customers and transportation partners
• Analytical and critical thinking ability
• Strong communication and organizational skills
• The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
• Bachelor's Degree or equivalent experience
• Project management experience, coursework or certification a plus

Working time (%)


Position location

Position place

Europe, Spain, Navarra, Comunidad Foral de



Candidate criteria

Minimum level of education required


Years of experience in similar position

Junior (1 to 5 years of experience)