Informations générales
Entité de rattachement
GEODIS est un leader mondial du transport et de la logistique, reconnu pour son expertise sur l'ensemble de la supply chain. Partenaire de croissance de ses clients, GEODIS intervient sur cinq métiers : l'optimisation de la chaîne d'approvisionnement, le Freight Forwarding, la logistique contractuelle, la distribution & l'express et le transport routier. Avec un réseau mondial couvrant près de 170 pays et plus de 53 000 collaborateurs, GEODIS se classe au sixième rang mondial de son secteur. En 2023, GEODIS a réalisé un chiffre d'affaires de 11,6 milliards d'euros. GEODIS est une société du groupe SNCF.
A compétences égales, une attention particulière sera accordée aux candidatures des personnes en situation de handicap.
Référence
2023-11333
Line Of Business
CORPORATE
Description du poste
Type de contrat
CDI-Temps plein
Fonction
Fonctions Support - Informatique
Intitulé du poste
IBM Sterling OMS Senior Application Manager H/F
Description de la mission
Key member of the Global Business Solutions (GBS) team responsible for enhancement and support of the IBM Sterling Order Management Software (OMS) used by multiple e-Commerce clients across Europe and Americas
Software enhancement responsibilities:
• Business requirements:
o Identify business requirements from client documentation and meetings to onboard new clients
o Develop high level options for customer to streamline business operations based on OMS capabilities.
• Integrations:
o Work with integration teams (Geodis/Client/3rd parties) to build new integrations with IBM Sterling OMS
• Configurations:
o Responsible for configurations in OMS owning full responsibility from internal testing to move to production
• Development:
o Assist developers in conceptualizing and validating solutions that meet business requirements.
• Testing:
o Document user cases/test cases based on client requirements
o Conduct end-to-end internal testing
o Align with client's technical teams for
Software support responsibilities:
• Releases: Geodis' IBM OMS has a bi-weekly release cycle
o Take ownership of own changes in the releases
o Conduct testing on changes made by colleagues as per the 4-eye principle
o Perform regression testing post-production
• Maintain integration documentations with clients and internal Geodis systems
• Exception handling: Monitor daily exceptions and align with clients/internal teams to resolve the exceptions
• Reports: Create ad-hoc and scheduled reports from the OMS DB
• Upgrades: Ensure testing and compatibility of Geodis instance for IBM upgrades
• Incident resolution On-call: Available for P1/P2/P3 incidents resolution on call as per rotation
• Change documentation: Ensure all changes are documented in Jira and get them approved in the Global Change Board
Profil du candidat
• Demonstrates accurate, detailed knowledge of IBM OMS software and services and experience with applicable consulting practices, methodologies and tools
• Maintains and expands technical and business knowledge through study and on-site delivery experience
• Team player with experience in working in Global matrix teams
• Good communicator both verbal and written in English. French and German will be a plus.
• Full ownership of the assigned work and pro-active escalation in-case of any issues in delivering by the deadline
• Ability to work independently and manage workload prioritization in order to deliver high quality work products on time and with minimal directions.
• Mentor team members / new hires
Temps de travail en %
100
Lieu de prise de service
Lieu de prise de service
Europe, France, Île-de-France, Hauts-de-Seine
Ville(s)
Levallois Perret
Critères candidat
Niveau d'études min. requis
BAC+5 / MASTER
Niveau d'expérience dans la fonction
Confirmé (5 à 10 ans d'expérience)
Langues
Anglais (Maitrise Courante)