General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 
This position is also open to anyone recognized as a disabled worker.  

Reference

2026-18418  

Position description

Type of assignment

Full-time Regular

Function

Operational activities - 4PL Operations

Job title

Control Tower Specialist M/F

Position requirements and constraints (working hours…)

Ocean Freight Knowledge
Control Tower Concept
Customer Orientation

Job description

The Global Control Tower Specialist is responsible for handling customers origin logistics activities globally across all regions (incl. order-, vendor-, and transport management activities) and acts as a liaison between customer supply chain and GEODIS network. The incumbent is in charge of overseeing the processes and tools supporting these activities and fulfils the commitment made by the company towards its customer.
•
ACTIVITIES GUIDE:
• Assist customers origin logistics activities globally of all regions (incl. order, vendor, and transport management activities)
• Participate and support customer discussions
• First point of contact for customer/partners/carriers for operational support e.g. system data quality, bookings, operations, capacity issues support
• Handle origin tariff and pricing issues
• Review and ensure the quality of all shipment reports, evaluate information sources for accuracy, reliability and relevance
• Carry out weekly, monthly and ad hoc reporting
• Support in preparing quarterly business reviews (QBR) with the Control Tower manager
• Assist the manager to organize, reviews and prepare KPI report
• Be flexible to assist other team members with related task as required.
• Perform other ad-hoc duties as assigned

Applicant's profile

Education:
• University degree or above, specialization in Logistic or Supply Chain

Language:
• Fluent, business level communication in both verbal and written English
• Native speaking Cantonese
• Other country local language is a plus.

Essential Skills and abilities:
• At least 5 years solid operational experience in a similar role within a CT or in an operational position in sea freight
• Possess project management experience and like to work in a fast pace environment
• Excellent communication skills in English (written & verbal) and have good intercultural skills.
• Being experienced user of one or more IT systems used within the freight forwarding industry and MS Office applications. Ability to manage and interpret high volume data
• Being accurate organizer with strong business acumen.
• Customer-oriented, creative and a representative team player.
• Flexible in working hours and have a service focused attitude, willing to solve issues outside regular working hours if needed.
• Experience in Cargowise usage will be advantages
• Light Travel may be required

Experience (specify minimum periods):
• Minimum 5 years' experience in Supply Chain or Logistics.
• Minimum 1 year experience in a multicultural environment.

Working time (%)

100

Monthly Salary

Based on experiences and skills

Position location

Position place

Asia, China, Guangdong

Location

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)

Languages

• English (Fluent)
• Chinese (Native speaker)

Computer skills

Outlook / Excel / Cargowise