General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
2026-16805
Position description
Type of assignment
Full-time Regular
Function
Support function - Business Solutions
Job title
Implementation Process Owner - SCO M/F
Job description
The Implementation Process Owner is responsible for leading the design and documentation
of complex, end-to-end processes to meet management, client, and operational requirements.
This role is crucial in ensuring that processes are efficient, effective, and aligned with
organizational goals and cover the agreed and signed SOW with clients.
Key Responsibilities:
• Design, formalize, and implement end-to-end (E2E) processes based on client and internal
requirements.
• Develop and maintain comprehensive documentation for both external and internal
stakeholders.
• Continuously improve and review existing processes and documentation throughout the
project lifecycle.
• Assess and validate process change requests before sharing them with the relevant teams
(central or regional) for implementation.
• Serve as the liaison between process stakeholders and project teams, ensuring alignment
with organizational and business objectives.
• Foster a culture of continuous process improvement.
• Enhance customer experience by ensuring processes consistently meet or exceed
expectations.
• Define and develop process management tools, including control points and KPIs, linked to
processes and reporting.
• Ensure tools for regular monitoring and analysis of key performance indicators are designed
and integrated with the processes.
• Provide necessary external and internal training before project go-live.
• Participate in other duties as assigned, which may include managing small internal projects.
Applicant's profile
5 to 10 years of experience in logistics or supply chain process development, change
management, or continuous improvement, ideally in international or multicultural
environments.
• Proficiency in handling complex, tailored processes and managing documentation.
• A naturally curious mindset with a strong focus on learning, improvement, and attention to
detail.
• Fluency in English, both written and spoken, is required.
Working time (%)
100
Monthly Salary
500K MXN = 24,2K€
600K MXN = 29,1K€
Employer total cost - 10% bonus added (*1,7)= 45,2K to 54,4K€
Position location
Position place
America, Mexico, Jalisco
Location
Zapopan
Candidate criteria
Minimum level of education required
BACHELOR'S DEGREE
Years of experience in similar position
Confirmed (5 to 10 years of experience)
Languages
- English (Fluent)
- Spanish (Native speaker)