Position description

Type of assignment

Full-time Regular

Function

Operational activities - Operational Quality

Job title

Warehouse Customer Service Executive M/F

Job description

This position is the control tower between the customer and warehouse operations ground staff.
• Assist shipping and receiving unloading trucks, checking the quality and the quantity of the shipping and the receiving.
• Process customer inbound and outbound orders by WMS.
• Support the move of materials and items from receiving or storage areas to shipping or to other designated areas.
• Sort and place materials or items on racks, shelves or in bins according to predetermined sequence such as size, type, style, color or product code.
• Assemble customer orders from stock and place orders on pallets or shelves, or relocate orders to a holding area or shipping department.
• Documentation preparation, control, filing and distribution of all related operational documents.
• The key contact point and be contactable contact point to the customer answering all queries and necessary communications flow.
• Sending necessary reports of Geodis or Client requested reports.
• Assist in counting of physical inventory.
• Ensure warehouse is accessible and safe for staff and customer traffic.
• May be assigned facilities maintenance duties as needed.
• Complete requisition forms to order supplies.
• Organize warehouse and work area for orderliness at all times.

Applicant's profile

• College degree or upper level.
• Minimum B- degree for English skills.
• At least 1-year experience in the same industry.
• Minimum Education level: College/ University.
• Communication Proficiency English.
• Organizational Skills.
• Mathematical Skills.
• Technical Capacity.
• Thoroughness.
• Time Management.
• Computer skills, WMS, Microsoft office.

Position location

Position place

Asia, Vietnam, Binh Duong

Location

Candidate criteria

Minimum level of education required

BACHELOR'S DEGREE

Years of experience in similar position

Junior (1 to 5 years of experience)

Languages

English (Fluent)

Computer skills

MS Office
WMS