Moteur de recherche d'offres d'emploi GEODIS

Customs Manager Benelux M/F

Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  



Position description

Type of assignment

Full-time Regular


Operational activities - Customs Clearance & Foreign Trade Compliance

Job title

Customs Manager Benelux M/F

Job description

The Customs Manager Benelux is responsible for the team set-up of the Customs department within the Netherlands and Belgium. To reorganize the Contract Logistics en Freight Forwarding Customs teams, so Geodis can put Customs as a product in the market.

I. In close collaboration with the Benelux cluster team: define and implement a strategy for the Customs department(s):
• Translate company guidelines & directives, market & customer information, and Benelux cluster team & CB Director NECE input into a strategy for the Customs business aiming for sustainable growth and profitability
• Communicate and implement the set strategy; 1 team for Customs CL & FF
• Monitor and report deviations in the set strategy towards the Benelux cluster team & CB Director NECE

II. Develop and maintain relationships with Key/high potential accounts (↑ 250 K EUR) and Customs:
• Remain up to date with developments of and within key and high potential accounts
• Act as an ambassador for Customs. Share knowledge on assigned customer(s) contract Adapt/adjust the internal organisation accordingly (and timely) to create optimal customer satisfaction (WOW experience) and extend our business
• Build strong relationships with Customs; remain up to date regarding customs regulation

III. Manage and coach direct reports to enhance operational excellence: Day-to-day management (work structure/processes, recruitment, leave, communication, etc). Performance and development monitoring and follow-up. Enhance operational excellence:

IV. Coordination of overall customs activities by customs department.
• Timely execution of customs clearance activities (in, through and out) including CBS and ‘Intrastat' reports
• Administrative follow up on un-cleared documents/ UTB's and customs disputes
• Customs administration type E bookkeeping
• Handling of Tax Representation, Direct and Indirect Representation.
• Arranging VAT statements taking fiscal responsibilities and entities in consideration
• Timely execution of financial activities for the month-end closing

V. Execution of tasks by Customs Manager himself:
• Administration of customer agreements regarding fiscal representation
• Management of ‘customs guarantee'
• Maintenance & set up of customs software
• Controlling customs licenses (& ensuring that GW keeps them)
• Signal, reduce and report potential risks
• Support in common activities within the customs clearance department where/when needed

VI. Business Solutions:
Identify operational efficiency opportunities in cooperation with MD, Branch Manager & Global Customs Manager to meet customer/prospect needs, in cooperation with Business Solutions departments, IT and OPS, in order to be able to meet customers current and future needs.

Applicant's profile

Bachelor work and thinking level
In possession of customs clearance certificate
At least 7-9 years of relevant experience within the area of customs with 4-6 years of management experience
Knowledge of the international transportation and logistics industry
Knowledge of customs formalities & legislation
Strong operational management skills
Good knowledge of IT systems and processes/procedures used within customs clearance
Fluent in Dutch and English
Basic financial knowledge

Required behavioural competencies

Team Leading
The ability and willingness to use emotional intelligence to interact at all levels, to promote collaboration and sustain relationship with business partners to influence business results and to find the approach that seeks a win-win.
The ability to develop team spirit, co-operation and commitment within one's own team by making goals and expectations clear, involving employees, and to stimulate the development of their personal capabilities.

Strategic Leadership;
The ability to formulate a strategic direction for the organization on the basis of relevant internal and external developments and energizes others to follow.

Adaptability / Flexibility
The ability to adapt flexibly and work effectively within a variety of situations, and with various individuals or groups.

Commitment to quality
Is constantly looking for ways to challenge, monitor and improve the quality of work and processes (by competing against a standard of excellence) taking initiatives and creating systems.

Business Acumen
The understanding of the business, industry principles and overall performance, in terms of the finance and profitability measures. Ability to apply this understanding to achieve results and to increase the performance and profitability of the company.

Problem solving
Develops and communicates ideas to solve complex issues. Interact positively with others to address misunderstandings and reach agreement. Keen to address a complex issue from various angles to understand the root cause.

A tendency to look for and seize profitable business opportunities; willingness to take calculated risks to achieve business goals.

Working time (%)


Position localisation

Position place

Europe, Netherlands



Candidate criteria

Minimum level of education required


Years of experience in similar position

Senior (more than 10 years of experience)