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Moteur de recherche d'offres d'emploi GEODIS

Internal Sales Consultant M/F


Vacancy details

General information

Legal entity

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.

Why join us ?

Transport and Logistics form a key sector in the world economy. As a major international player on this sector, GEODIS is geared to full satisfaction of all stakeholders, starting with its workforce, more than 39500 men and women worldwide who share the same values of commitment, innovation, trust, solidarity and passion that form the pillars of GEODIS corporate strategy.  

Reference

2021-8310  

Position description

Type of assignment

Full-time Regular

Function

Support function - Business Development

Job description

Internal Sales Consultant

Applicant's profile

General Responsibilities

• Set realistic & ambitious sales & customer development goals to contribute to National Sales Plan.
• Plan the development of current and prospective CSA's with measurable KPI's ( NS, GM%, GP, File count
• Plan specific activities to ensure realization of the Sales Goals
• Continuously monitor own performance against Targets and adjust actions, if necessary
• Apply the General Sales Process to follow a proven sales process
• Develop and maintain customer relationships, in line with SLA and customer needs, to enhance client portfolio, safeguard sales revenue, GP.


Specific Responsibilities

• Complete and Submit Estimates and Tenders
• Follow up with Customers on Estimates and Tenders
• Measure and improve “Hit Rates”
• Create and Schedule Face-to-Face Sales Appointments for the External Sales Team
• Ensure and measure customer satisfaction levels
• Proactively contact customers to maintain and optimize customer relationships – setting up Appointment for External Sales Staff
• Deliver the defined service level (Product and Service Building blocks)
• Identify necessary frequency of contact per CSA, taking into account the recommendation of every 2 weeks.
• Identify and capitalize on new opportunities
• Communicate specific customer information to all concerned
• Review and update customer tariffs as and when necessary to protect profitability
• Consider and live the core values of the company when communicating internally and externally
• Generate quality sales leads for the global network, especially for strategic trade lanes & VM as per Corporate BD strategy
• Identify customer buying behaviour and record in CRM
• Conduct telemarketing and e-mail campaigns
• Identify cross selling opportunities & communicate same to the corresponding Business Unit
• Assist and motivate customers to use the booking/ collaboration platform


Skills

• Minimum Education Matric or equivalent – with Mathematics
• Self-Starter – Self Motivated
• Able to work within a Team and Stressful situations
• Structured, Organised, Analytical & Disciplined
• Fully Conversive in English
• 3-5 Years' Experience in Air & Sea Freight Forwarding Logistics
• Full understanding of INCO Terms
• Telephone Sales Skills
• Communication & Negotiation Skills
• Competent with Microsoft in particular Excel and Word
• Working Knowledge of a CRM Program an advantage

Position location

Position place

Africa, South Africa, Gauteng

Location

Johannesburg

Candidate criteria

Minimum level of education required

HIGH/SECONDARY SCHOOL DEGREE

Years of experience in similar position

Confirmed (5 to 10 years of experience)